BC Assist

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Ideal For

An ISP who wants their BC to have a better work-life balance and improve in overall team performance.

Service Details

DMGgo provides critical support for your BC and drivers seven days a week from 5am until your last vehicle returns.

  • Pickup Coordination
  • Roadside Coordination and OTR Troubleshooting
  • Accident/Incident Response
  • Daily Comms Creation/Rostering
  • Rescue Coordination
  • Delivery Reattempts
  • VEDR Monitoring

Benefits

• Save Time: A typical ISP is able to save one hour/route/day when utilizing our ORM/Dispatch service. And, as you know, time is money. If you have 20 routes, that is equivalent to 140 hours/week you can save on payroll and overtime!

• Save Trouble: Our team is always there – at 5am and 11pm – ensuring your drivers and key ops personnel are supported and safe. The end result is happier, safer employees and less turnover – which saves A LOT of trouble.

• Save Money: Our team helps you save money by running routes more efficiently.

 

Pricing

$1,200 /week *discounts available if less than 10 routes

$100/truck/week for Linehaul Support

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BC Assist

Case studies

PERFORMANCE AND SAFETY

In June of 2021, a DMGgo partner was struggling with hitting the fantastic metric on safety and compliance. They were averaging scores of 450 seatbelt off events along with 200 speeding events.

Challenge:
DSP partner was seeing increased vehicle damage, inflated occurrences of safety related incidents, and falling short of safety and scorecard incentives.

Solution:
Within a month, the DMGgo team started giving daily reports to the owner of his top offenders and having weekly calls. DMGgo personnel worked with training lead drivers to help them coaching out in the field. In week two, seatbelt and speeding events were reduced by half. Ultimately, we helped the owner achieve a fantastic rating in safety and compliance resulting in a nearly perfect scorecard.

Testimonials

“We have the lowest return rates at our station, all because of the partnership we have with DMGgo, Lauren, and her team in making sure all packages are delivered.”
DMGgo Partner, Frisco, using TX Dispatch Service
“I really appreciate everything you guys do in making sure my drivers are taken care of.”
DMGgo Partner, Grand Prairie, using TX Dispatch Service